Refund policy

Right of Withdrawal
In accordance with European law, you have 14 days from the receipt of your order to request a return.

Strict Conditions for TCG Products
Due to the specific nature of collectable items and their market value volatility:

• Only products sealed in their original packaging (intact cellophane, security seals) will be accepted for return.
• Any product that has been opened, unsealed, or damaged will not be eligible for a return or refund.

Procedure
To initiate a return, please contact us at contact@zerion-tcg.com. Return shipping costs are the sole responsibility of the customer. Once the product is received and inspected, the refund will be processed to the original payment method.